Incidents reported on status page for Yellow Dog Software https://status.yellowdog.software/ https://d1lppblt9t2x15.cloudfront.net/logos/3b1c99d5e633cdb6b790e6a658181ec4.png https://status.yellowdog.software/ en https://status.yellowdog.software/ Thu, 31 Jul 2025 13:27:10 +0000 https://status.yellowdog.software/#ac8d0c34b2b570e887b851137da10050e6381b6abc4fe7c3478dc3946543c0fc SingleTenant Database Services recovered https://status.yellowdog.software/ Thu, 31 Jul 2025 13:26:39 +0000 https://status.yellowdog.software/#29a74abc8a2a03166379fb2f2261a7c222ef141c18df14bb0bb99374570f3d4b SingleTenant Database Services recovered https://status.yellowdog.software/ Thu, 31 Jul 2025 13:10:08 +0000 https://status.yellowdog.software/#ac8d0c34b2b570e887b851137da10050e6381b6abc4fe7c3478dc3946543c0fc SingleTenant Database Services went down https://status.yellowdog.software/ Thu, 31 Jul 2025 13:10:06 +0000 https://status.yellowdog.software/#29a74abc8a2a03166379fb2f2261a7c222ef141c18df14bb0bb99374570f3d4b SingleTenant Database Services went down https://status.yellowdog.software/ Mon, 21 Jul 2025 13:42:01 +0000 https://status.yellowdog.software/#53db1507eec9edd6af7edb9b3d945b53a319de404a3512379a11d55aa0df6729 MultiTenant Database Services recovered https://status.yellowdog.software/incident/623162 Mon, 21 Jul 2025 13:42:00 -0000 https://status.yellowdog.software/incident/623162#8a25d4d83867b91d1f88d4112b8233d7fe76baabc255316b3df07960d8d553d7 We've resolved the issues with the datacenter and are working to bring back any affected clients. If you have any issues connecting, please reach out to our support department and they can assist further. https://status.yellowdog.software/ Mon, 21 Jul 2025 10:39:24 +0000 https://status.yellowdog.software/#53db1507eec9edd6af7edb9b3d945b53a319de404a3512379a11d55aa0df6729 MultiTenant Database Services went down https://status.yellowdog.software/ Mon, 21 Jul 2025 10:38:25 +0000 https://status.yellowdog.software/#585da706f97747f3b91213cd06340f8fef055a30931c569c5244065b0d7b28c0 MultiTenant Database Services recovered https://status.yellowdog.software/ Mon, 21 Jul 2025 08:19:01 +0000 https://status.yellowdog.software/#585da706f97747f3b91213cd06340f8fef055a30931c569c5244065b0d7b28c0 MultiTenant Database Services went down https://status.yellowdog.software/ Mon, 21 Jul 2025 08:16:35 +0000 https://status.yellowdog.software/#9973c6c53858bf54e7dce5d19e0af0f9177c159f1aad156eb09fa7cd86dae1b0 MultiTenant Database Services recovered https://status.yellowdog.software/incident/623162 Mon, 21 Jul 2025 08:16:00 -0000 https://status.yellowdog.software/incident/623162#6d83b559c3c8232b8a23b41df593a116a8346c663eb20c9d14f17a4c7033cdbf One of our main servers is having network issues. We're working with our datacenter to resolve the issue. We appreciate your patience. https://status.yellowdog.software/ Mon, 21 Jul 2025 07:19:47 +0000 https://status.yellowdog.software/#9973c6c53858bf54e7dce5d19e0af0f9177c159f1aad156eb09fa7cd86dae1b0 MultiTenant Database Services went down https://status.yellowdog.software/ Sun, 06 Jul 2025 06:36:08 +0000 https://status.yellowdog.software/#e06c5f79031500ac972f83241a13446380165b784f4f64d7a68fb3a19b8d310e Yellow Dog Internal Services recovered https://status.yellowdog.software/ Sun, 06 Jul 2025 06:28:41 +0000 https://status.yellowdog.software/#e06c5f79031500ac972f83241a13446380165b784f4f64d7a68fb3a19b8d310e Yellow Dog Internal Services went down https://status.yellowdog.software/ Wed, 18 Jun 2025 07:45:51 +0000 https://status.yellowdog.software/#ef16ec96cc9004d0958aad0d3df707c0cfe33c3aa2908151f0f3df69706ea442 SingleTenant Database Services recovered https://status.yellowdog.software/ Wed, 18 Jun 2025 07:37:27 +0000 https://status.yellowdog.software/#ef16ec96cc9004d0958aad0d3df707c0cfe33c3aa2908151f0f3df69706ea442 SingleTenant Database Services went down https://status.yellowdog.software/ Wed, 11 Jun 2025 10:30:48 +0000 https://status.yellowdog.software/#b7eb3950915323f86bac76539e1ae464d51a40a83e8bcc5b9bcc4313ba1def85 MultiTenant Database Services recovered https://status.yellowdog.software/ Wed, 11 Jun 2025 10:19:03 +0000 https://status.yellowdog.software/#1c064c286adbf27a605339b1f0916e0e5721c19ce0a2917eff9169a1e7107c3b MultiTenant Database Services recovered https://status.yellowdog.software/ Wed, 11 Jun 2025 10:16:51 +0000 https://status.yellowdog.software/#c3aeca9ccc6f165a06e656d252cefbe3ce4375ddd84eba6b9316668897eef611 MultiTenant Database Services recovered https://status.yellowdog.software/ Wed, 11 Jun 2025 10:00:19 +0000 https://status.yellowdog.software/#1c064c286adbf27a605339b1f0916e0e5721c19ce0a2917eff9169a1e7107c3b MultiTenant Database Services went down https://status.yellowdog.software/ Wed, 11 Jun 2025 10:00:17 +0000 https://status.yellowdog.software/#c3aeca9ccc6f165a06e656d252cefbe3ce4375ddd84eba6b9316668897eef611 MultiTenant Database Services went down https://status.yellowdog.software/ Wed, 11 Jun 2025 10:00:17 +0000 https://status.yellowdog.software/#b7eb3950915323f86bac76539e1ae464d51a40a83e8bcc5b9bcc4313ba1def85 MultiTenant Database Services went down https://status.yellowdog.software/ Tue, 10 Jun 2025 08:30:57 +0000 https://status.yellowdog.software/#ffcbed077af87adca3811e70f513a691851334562e11c0eabd23cfdd4dee2a46 SingleTenant Database Services recovered https://status.yellowdog.software/ Tue, 10 Jun 2025 08:26:15 +0000 https://status.yellowdog.software/#92ff71f2a5b317d6728de04f03b7b95db5b8d0139d088682c2dc9da7d547f240 Stadium Database Services recovered https://status.yellowdog.software/ Tue, 10 Jun 2025 08:23:59 +0000 https://status.yellowdog.software/#ffcbed077af87adca3811e70f513a691851334562e11c0eabd23cfdd4dee2a46 SingleTenant Database Services went down https://status.yellowdog.software/ Tue, 10 Jun 2025 08:18:59 +0000 https://status.yellowdog.software/#92ff71f2a5b317d6728de04f03b7b95db5b8d0139d088682c2dc9da7d547f240 Stadium Database Services went down https://status.yellowdog.software/ Wed, 21 May 2025 13:26:04 +0000 https://status.yellowdog.software/#23c2de3025fde3be5f657edf48c0d4659b28dbde33832003be3377dd03e92d49 Remote Web Client recovered https://status.yellowdog.software/ Wed, 21 May 2025 08:58:10 +0000 https://status.yellowdog.software/#23c2de3025fde3be5f657edf48c0d4659b28dbde33832003be3377dd03e92d49 Remote Web Client went down https://status.yellowdog.software/ Mon, 19 May 2025 01:27:13 +0000 https://status.yellowdog.software/#5dc976de8b6c182e46071e98b307afbc337dad13d61c8895d43146ae138b78be Remote Web Client recovered https://status.yellowdog.software/ Mon, 19 May 2025 01:26:52 +0000 https://status.yellowdog.software/#4a1dd0c125b57bba6dc13a5331d1c08918b2d11c823781ece89ab3acca30492d Yellow Dog Internal Services recovered https://status.yellowdog.software/ Mon, 19 May 2025 01:17:33 +0000 https://status.yellowdog.software/#4a1dd0c125b57bba6dc13a5331d1c08918b2d11c823781ece89ab3acca30492d Yellow Dog Internal Services went down https://status.yellowdog.software/ Mon, 19 May 2025 01:13:55 +0000 https://status.yellowdog.software/#5dc976de8b6c182e46071e98b307afbc337dad13d61c8895d43146ae138b78be Remote Web Client went down https://status.yellowdog.software/incident/511806 Wed, 12 Feb 2025 17:38:00 -0000 https://status.yellowdog.software/incident/511806#9a6279f22db51a058c5423c9b2f4399196e82ffd6ea9e74650f4cbbe576e987a Resolved: Web Client and Mac Access has been restored. https://status.yellowdog.software/incident/511806 Wed, 12 Feb 2025 16:39:00 -0000 https://status.yellowdog.software/incident/511806#5557bf1fe3225b5a63b22b9ada682f0c6c9017fd7f8c47dccbfd58b2b3323534 We are currently working to resolve an issue with the Remote Web Client and Mac Clients. https://status.yellowdog.software/incident/497095 Thu, 16 Jan 2025 22:01:00 -0000 https://status.yellowdog.software/incident/497095#7b9181d902b4beaa93f74e50ae3d6425900dc15ebf2508e1e9bf61833737b492 We've identified the issue and rolled out a solution. Normal connections should be available. We thank you for your patience. https://status.yellowdog.software/incident/497095 Thu, 16 Jan 2025 21:38:00 -0000 https://status.yellowdog.software/incident/497095#e5004eb1182aeb8522751af99b963c272ad41d062550e6452ba3fe7b28f19bc3 Currently the WebClient and Mac ability is unavailable. We're working with our data team to restore functionality. --Original Time was posted incorrectly. Downtime began at 04:38pm. https://status.yellowdog.software/incident/495190 Mon, 13 Jan 2025 15:26:00 -0000 https://status.yellowdog.software/incident/495190#7d90f21efd081dafcf0602f274c62a31ad3f973653671627a4f0e6f59497f8fb Our hosting provider experienced a localized network incident which impacted two of our dedicated servers. It is now resolved. https://status.yellowdog.software/incident/495190 Mon, 13 Jan 2025 15:02:00 -0000 https://status.yellowdog.software/incident/495190#89ed55decf4fa63d8f1cca586cdab5e305b7f7d0a9fdd6d2d4d1a2026c4a1342 Our hosted provider is currently experiencing an isolated incident with some of our servers. We are actively engaged and troubleshooting the issue. https://status.yellowdog.software/incident/464905 Wed, 20 Nov 2024 20:35:00 -0000 https://status.yellowdog.software/incident/464905#f0d007a0b16736fde7ec710282038cad4bc701043c4e6544f3a8522e569a62d4 We identified the root cause of the issue with our hosted provider and have restored service to any impacted clients. https://status.yellowdog.software/incident/464905 Wed, 20 Nov 2024 19:00:00 -0000 https://status.yellowdog.software/incident/464905#c828325e81e032911b3589ede66e174c231a4f9c366e392e1904c770eb601e3c Our hosted provider is currently experiencing an issue with one of our servers. We are actively engaged and troubleshooting the issue. https://status.yellowdog.software/incident/441042 Tue, 08 Oct 2024 08:00:00 +0000 https://status.yellowdog.software/incident/441042#6a9fe5a8f6194c8d4b7c2a973024be8fbb3b21f9551b47c1962fc7dd2a513a88 Maintenance completed https://status.yellowdog.software/incident/441042 Tue, 08 Oct 2024 07:00:00 -0000 https://status.yellowdog.software/incident/441042#b58e6c2f3d635d5354e0de8e3825c6f56ecf15c71130b5904d316f5907693a1a In order to continue providing reliable, resilient service from our Auth service, we will migrate the to a new environment with our cloud service provider on October 8th between 3 am and 4 am EDT. During the migration, the Auth service may be unavailable for a short period of time. This will only impact use of our mobile apps or API services. If you do not use our mobile apps or API services, this notification does not apply to you. https://status.yellowdog.software/incident/433480 Mon, 23 Sep 2024 13:31:00 -0000 https://status.yellowdog.software/incident/433480#c076aab72de2c8ce3b6e1eaee743d18af99cce0968ed2328607a57cadc3a4271 We've completed recovery the affected server and no data was lost in the changeover. Thank you for your patience. https://status.yellowdog.software/incident/433480 Mon, 23 Sep 2024 13:21:00 -0000 https://status.yellowdog.software/incident/433480#0edcc7cecf274e94de2208734b8ca4e754fcc514a52a48caec667a30a85e2db0 We have identified the issue and are working with our datacenter to resolve. We appreciate your patience. https://status.yellowdog.software/incident/433480 Mon, 23 Sep 2024 10:29:00 -0000 https://status.yellowdog.software/incident/433480#86d5b12316a0e377571f24d7196b9e2f5964dc1b31c4b6fcdc214ff9df07329f We're currently experiencing an outage with one of our servers. We are working to resolve the issue as soon as possible. https://status.yellowdog.software/incident/427492 Wed, 11 Sep 2024 12:33:00 -0000 https://status.yellowdog.software/incident/427492#54a4c1434afc911e2478e17260e740425aa7916749913e3daedadca2e230a0c1 Server has been brought back online. All is well. We appreciate your patience. https://status.yellowdog.software/incident/427492 Wed, 11 Sep 2024 07:31:00 -0000 https://status.yellowdog.software/incident/427492#d093bfe341e6d6262148fee011d46d53885b102b6d2d20ec27c68adb368fdcae We're currently experiencing an outage with one of our servers. We are working to resolve the issue as soon as possible. https://status.yellowdog.software/incident/427492 Wed, 11 Sep 2024 05:35:00 -0000 https://status.yellowdog.software/incident/427492#9d6f1626fb6cfeb8a571d8103f3c26ac2505c539c493589eca2dcb01d636a2c0 We've identified the issue and are working with our datacenter to resolve. We thank you for your patience. https://status.yellowdog.software/incident/406798 Wed, 31 Jul 2024 13:51:00 -0000 https://status.yellowdog.software/incident/406798#386e3d0f19867f461bcb9b9219a8aa8f2ebbeee7784b9ed018a6294c2b2cff69 Our hosted services are up and running. Thank you for your patience as our provider worked to recover their services. https://status.yellowdog.software/incident/406798 Wed, 31 Jul 2024 13:51:00 -0000 https://status.yellowdog.software/incident/406798#386e3d0f19867f461bcb9b9219a8aa8f2ebbeee7784b9ed018a6294c2b2cff69 Our hosted services are up and running. Thank you for your patience as our provider worked to recover their services. https://status.yellowdog.software/incident/406798 Wed, 31 Jul 2024 13:51:00 -0000 https://status.yellowdog.software/incident/406798#386e3d0f19867f461bcb9b9219a8aa8f2ebbeee7784b9ed018a6294c2b2cff69 Our hosted services are up and running. Thank you for your patience as our provider worked to recover their services. https://status.yellowdog.software/incident/406798 Wed, 31 Jul 2024 13:02:00 -0000 https://status.yellowdog.software/incident/406798#080e56e2629117ac58936217a1f4e2e64328cba868deff889d7d7363da193caa We are experiencing an outage of our database hosted server environment as of 9:02 AM EDT. This was confirmed with our provider as of 9:15 AM EDT. Additional updates will be released on this page (https://status.yellowdog.software) as they are available. https://status.yellowdog.software/incident/406798 Wed, 31 Jul 2024 13:02:00 -0000 https://status.yellowdog.software/incident/406798#080e56e2629117ac58936217a1f4e2e64328cba868deff889d7d7363da193caa We are experiencing an outage of our database hosted server environment as of 9:02 AM EDT. This was confirmed with our provider as of 9:15 AM EDT. Additional updates will be released on this page (https://status.yellowdog.software) as they are available. https://status.yellowdog.software/incident/406798 Wed, 31 Jul 2024 13:02:00 -0000 https://status.yellowdog.software/incident/406798#080e56e2629117ac58936217a1f4e2e64328cba868deff889d7d7363da193caa We are experiencing an outage of our database hosted server environment as of 9:02 AM EDT. This was confirmed with our provider as of 9:15 AM EDT. Additional updates will be released on this page (https://status.yellowdog.software) as they are available. https://status.yellowdog.software/incident/197319 Mon, 17 Apr 2023 20:03:00 -0000 https://status.yellowdog.software/incident/197319#31d18ce542a3144fe2547dc1d5949845a7bb225a61a542bb609541ca01f73172 All resources are functioning as required. https://status.yellowdog.software/incident/197316 Mon, 17 Apr 2023 19:39:00 -0000 https://status.yellowdog.software/incident/197316#293993715f97e55acf4ca9831075ba379cbbb8fdaeac236ed4765680a80d8a31 A small subset of customers may be having issues connecting to their service. Please contact our support staff support@yellowdogsoftware.com for assistance. https://status.yellowdog.software/incident/167761 Tue, 24 Jan 2023 17:07:00 -0000 https://status.yellowdog.software/incident/167761#55bbaf24ee71acfec3d3a3a348d3c16dfb35c74f333f34c43e99ff47cf23220d We have confirmed with our data center that services have been restored and no data was lost. https://status.yellowdog.software/incident/167761 Tue, 24 Jan 2023 17:07:00 -0000 https://status.yellowdog.software/incident/167761#55bbaf24ee71acfec3d3a3a348d3c16dfb35c74f333f34c43e99ff47cf23220d We have confirmed with our data center that services have been restored and no data was lost. https://status.yellowdog.software/incident/167761 Tue, 24 Jan 2023 17:07:00 -0000 https://status.yellowdog.software/incident/167761#55bbaf24ee71acfec3d3a3a348d3c16dfb35c74f333f34c43e99ff47cf23220d We have confirmed with our data center that services have been restored and no data was lost. https://status.yellowdog.software/incident/167761 Tue, 24 Jan 2023 16:30:00 -0000 https://status.yellowdog.software/incident/167761#29656500d55b272bb567e9535c60967d7ae954e06b8ece52b6ce6b22efe53ece We're aware that a subset of our client base is unable to access their services. We are working with our Data Center on resolving the issue. https://status.yellowdog.software/incident/167761 Tue, 24 Jan 2023 16:30:00 -0000 https://status.yellowdog.software/incident/167761#29656500d55b272bb567e9535c60967d7ae954e06b8ece52b6ce6b22efe53ece We're aware that a subset of our client base is unable to access their services. We are working with our Data Center on resolving the issue. https://status.yellowdog.software/incident/167761 Tue, 24 Jan 2023 16:30:00 -0000 https://status.yellowdog.software/incident/167761#29656500d55b272bb567e9535c60967d7ae954e06b8ece52b6ce6b22efe53ece We're aware that a subset of our client base is unable to access their services. We are working with our Data Center on resolving the issue. https://status.yellowdog.software/incident/136232 Tue, 15 Nov 2022 20:31:00 -0000 https://status.yellowdog.software/incident/136232#607f43df6dc5f8b09bf13a327c8c2f92c5a8c78b3323d19c64b235345db20963 As of 2:30pm EST, Our FTP Hosting Provider is reporting an outage. They are already aware and have their incident response team looking into it. As of 4:00pm EST, normal FTP services have been restored.