Incidents reported on status page for Yellow Dog Software https://status.yellowdog.software/ https://d1lppblt9t2x15.cloudfront.net/logos/3b1c99d5e633cdb6b790e6a658181ec4.png https://status.yellowdog.software/ en https://status.yellowdog.software/ Wed, 10 Dec 2025 06:24:42 +0000 https://status.yellowdog.software/#9c8a5b963d8ef164fa5ebd6f68bcf5f70b6b9e95c06a4236e52015d3a9ed2e72 SingleTenant Database Services recovered https://status.yellowdog.software/ Wed, 10 Dec 2025 06:10:11 +0000 https://status.yellowdog.software/#9c8a5b963d8ef164fa5ebd6f68bcf5f70b6b9e95c06a4236e52015d3a9ed2e72 SingleTenant Database Services went down https://status.yellowdog.software/ Tue, 02 Dec 2025 09:04:50 +0000 https://status.yellowdog.software/#c4cf9799748f38baf97a104fe4ebe563cf3742859b4f3641bc8fefa52cf7f157 SingleTenant Database Services recovered https://status.yellowdog.software/ Tue, 02 Dec 2025 08:59:42 +0000 https://status.yellowdog.software/#c4cf9799748f38baf97a104fe4ebe563cf3742859b4f3641bc8fefa52cf7f157 SingleTenant Database Services went down https://status.yellowdog.software/incident/770338 Wed, 19 Nov 2025 17:35:00 -0000 https://status.yellowdog.software/incident/770338#2bd6475dc985c121cae061df09b341e0f03cd28eb361704b574c0af571363dea We identified an issue with RAS and were able to resolve it. All services on RAS are up and functional. https://status.yellowdog.software/incident/770338 Wed, 19 Nov 2025 16:34:00 -0000 https://status.yellowdog.software/incident/770338#b2869ab8880c8799f0ff869405a207e1ef409a20d150dc7c441ce26812b4e91b Our Remote Access Server (RAS) is currently experiencing an issue. Some clients are unable to connect. We are currently investigating this issue and will provide an update as soon as possible. https://status.yellowdog.software/ Thu, 13 Nov 2025 11:00:07 +0000 https://status.yellowdog.software/#ff86d5c3b75593abe78c0c7fd13efdee3f96abe192c3397461e5493a98b3887b MultiTenant Database Services recovered https://status.yellowdog.software/incident/763619 Thu, 13 Nov 2025 10:06:00 -0000 https://status.yellowdog.software/incident/763619#55425ced9942415c58a7c0d7bb2aa8523dc59768946a0fc5a00417d2aef83732 Both database servers are now fully restored and operational. https://status.yellowdog.software/incident/763619 Thu, 13 Nov 2025 09:13:00 -0000 https://status.yellowdog.software/incident/763619#0e1179d8283675f05525f1be89bb05b33f7096aaaa3d8331748df7b1e90e999c One database server is fully restored and returned to operation. The second database server restore is still in progress. https://status.yellowdog.software/incident/763619 Thu, 13 Nov 2025 06:10:00 -0000 https://status.yellowdog.software/incident/763619#e7abe26258f6df29391e520a63825c8a6bb4da1ab7746240a2db30593e093bce Two of our multi-tenant servers are having hardware issues. We are working with our data center provider to resolve the issue as quickly as possible. We appreciate your patience. https://status.yellowdog.software/ Thu, 13 Nov 2025 06:08:40 +0000 https://status.yellowdog.software/#ff86d5c3b75593abe78c0c7fd13efdee3f96abe192c3397461e5493a98b3887b MultiTenant Database Services went down https://status.yellowdog.software/ Wed, 12 Nov 2025 11:53:09 +0000 https://status.yellowdog.software/#6d9b88c01e80a93f84b2075dd404b26e40072eef414a30a752c3ee868c2a26fd SingleTenant Database Services recovered https://status.yellowdog.software/ Wed, 12 Nov 2025 11:50:12 +0000 https://status.yellowdog.software/#697b0f5f4264583c649d7682ff813a46d15f36dc0668ba18f333e39ac8b89c63 SingleTenant Database Services recovered https://status.yellowdog.software/ Wed, 12 Nov 2025 11:46:05 +0000 https://status.yellowdog.software/#6d9b88c01e80a93f84b2075dd404b26e40072eef414a30a752c3ee868c2a26fd SingleTenant Database Services went down https://status.yellowdog.software/ Wed, 12 Nov 2025 11:44:12 +0000 https://status.yellowdog.software/#697b0f5f4264583c649d7682ff813a46d15f36dc0668ba18f333e39ac8b89c63 SingleTenant Database Services went down https://status.yellowdog.software/ Wed, 12 Nov 2025 11:29:59 +0000 https://status.yellowdog.software/#08d64d7ef7aaa1a39f717ac2aeed5ccb40a4977915565a2ed3056e7ed53525fb MultiTenant Database Services recovered https://status.yellowdog.software/ Wed, 12 Nov 2025 11:26:23 +0000 https://status.yellowdog.software/#09440a0bc80013d6f6cd3885c27ef7f693c2ae5f45656dff7dff06c5bcc23935 Stadium Database Services recovered https://status.yellowdog.software/ Wed, 12 Nov 2025 11:25:01 +0000 https://status.yellowdog.software/#fec5c42bf685ca4155c4e91c45b65156884e01bb75fe97dc65cebacaef88a8b8 Stadium Database Services recovered https://status.yellowdog.software/ Wed, 12 Nov 2025 11:24:13 +0000 https://status.yellowdog.software/#40b368d571fb8d2f6921b4e85a8720f48cd575ff441fca40f74960500fa319c7 Stadium Database Services recovered https://status.yellowdog.software/ Wed, 12 Nov 2025 11:00:19 +0000 https://status.yellowdog.software/#09440a0bc80013d6f6cd3885c27ef7f693c2ae5f45656dff7dff06c5bcc23935 Stadium Database Services went down https://status.yellowdog.software/ Wed, 12 Nov 2025 11:00:16 +0000 https://status.yellowdog.software/#fec5c42bf685ca4155c4e91c45b65156884e01bb75fe97dc65cebacaef88a8b8 Stadium Database Services went down https://status.yellowdog.software/ Wed, 12 Nov 2025 11:00:13 +0000 https://status.yellowdog.software/#08d64d7ef7aaa1a39f717ac2aeed5ccb40a4977915565a2ed3056e7ed53525fb MultiTenant Database Services went down https://status.yellowdog.software/ Wed, 12 Nov 2025 11:00:13 +0000 https://status.yellowdog.software/#40b368d571fb8d2f6921b4e85a8720f48cd575ff441fca40f74960500fa319c7 Stadium Database Services went down https://status.yellowdog.software/ Wed, 12 Nov 2025 07:34:22 +0000 https://status.yellowdog.software/#e27a8e9f1d49b62cb22e39f0216991c44ecb0045bfb12b16c862d25d3d1fcd31 SingleTenant Database Services recovered https://status.yellowdog.software/ Wed, 12 Nov 2025 07:19:20 +0000 https://status.yellowdog.software/#e27a8e9f1d49b62cb22e39f0216991c44ecb0045bfb12b16c862d25d3d1fcd31 SingleTenant Database Services went down https://status.yellowdog.software/ Wed, 12 Nov 2025 06:44:24 +0000 https://status.yellowdog.software/#c2cef9f8a3803f035b321f6945d8765f3de3bb10c267ff740ac83b874642484f SingleTenant Database Services recovered https://status.yellowdog.software/ Wed, 12 Nov 2025 06:29:19 +0000 https://status.yellowdog.software/#c2cef9f8a3803f035b321f6945d8765f3de3bb10c267ff740ac83b874642484f SingleTenant Database Services went down https://status.yellowdog.software/ Mon, 10 Nov 2025 18:11:30 +0000 https://status.yellowdog.software/#70cb40674a107789a5d957a7ffb6d89563bf5d3d01f46e26e00412951eac2d80 SingleTenant Database Services recovered https://status.yellowdog.software/ Mon, 10 Nov 2025 17:03:31 +0000 https://status.yellowdog.software/#70cb40674a107789a5d957a7ffb6d89563bf5d3d01f46e26e00412951eac2d80 SingleTenant Database Services went down https://status.yellowdog.software/ Fri, 24 Oct 2025 14:32:02 +0000 https://status.yellowdog.software/#91b2560aef213607187bca5fa8e328f5c1ab099208c93ec41f00a04c7a6024e1 MultiTenant Database Services recovered https://status.yellowdog.software/ Thu, 23 Oct 2025 14:53:29 +0000 https://status.yellowdog.software/#bc69ce7f771802ee3f95e4fb2a8a852b56ab0ae66d19afda2a69be648cc5a6f5 MultiTenant Database Services recovered https://status.yellowdog.software/ Thu, 23 Oct 2025 14:05:44 +0000 https://status.yellowdog.software/#bc69ce7f771802ee3f95e4fb2a8a852b56ab0ae66d19afda2a69be648cc5a6f5 MultiTenant Database Services went down https://status.yellowdog.software/ Fri, 17 Oct 2025 14:14:52 +0000 https://status.yellowdog.software/#947a695ee30e84063f16b75b5f619753f98ae574d9686888d5c0ee423b5ce68a Stadium Database Services recovered https://status.yellowdog.software/ Fri, 17 Oct 2025 14:03:55 +0000 https://status.yellowdog.software/#2f9d4040cfc4c3056f977b49e59de06bb489c137bdaf0ab3a935f457eee2e9f3 MultiTenant Database Services recovered https://status.yellowdog.software/ Fri, 17 Oct 2025 13:19:56 +0000 https://status.yellowdog.software/#2f9d4040cfc4c3056f977b49e59de06bb489c137bdaf0ab3a935f457eee2e9f3 MultiTenant Database Services went down https://status.yellowdog.software/ Fri, 17 Oct 2025 13:19:45 +0000 https://status.yellowdog.software/#947a695ee30e84063f16b75b5f619753f98ae574d9686888d5c0ee423b5ce68a Stadium Database Services went down https://status.yellowdog.software/ Sun, 12 Oct 2025 08:18:04 +0000 https://status.yellowdog.software/#91b2560aef213607187bca5fa8e328f5c1ab099208c93ec41f00a04c7a6024e1 MultiTenant Database Services went down https://status.yellowdog.software/ Wed, 08 Oct 2025 10:37:47 +0000 https://status.yellowdog.software/#69c3a4b3735c8e3a9ff27126bf41ccd17e23e547cd0698fbbbb274373fd6a6a4 MultiTenant Database Services recovered https://status.yellowdog.software/ Wed, 08 Oct 2025 10:00:17 +0000 https://status.yellowdog.software/#69c3a4b3735c8e3a9ff27126bf41ccd17e23e547cd0698fbbbb274373fd6a6a4 MultiTenant Database Services went down https://status.yellowdog.software/ Wed, 08 Oct 2025 05:28:12 +0000 https://status.yellowdog.software/#a815597755386f0bb3a0ba14f54b5a4ae7ecf0e6cc77476c70f058c7a04f7bdb SingleTenant Database Services recovered https://status.yellowdog.software/ Wed, 08 Oct 2025 05:13:29 +0000 https://status.yellowdog.software/#a815597755386f0bb3a0ba14f54b5a4ae7ecf0e6cc77476c70f058c7a04f7bdb SingleTenant Database Services went down https://status.yellowdog.software/ Mon, 06 Oct 2025 13:03:13 +0000 https://status.yellowdog.software/#3b328e9b4304c0390fc41d6bd4aeed73a721344cc11e77658c8d889ccec18e7d MultiTenant Database Services recovered https://status.yellowdog.software/ Thu, 02 Oct 2025 18:06:32 +0000 https://status.yellowdog.software/#3b328e9b4304c0390fc41d6bd4aeed73a721344cc11e77658c8d889ccec18e7d MultiTenant Database Services went down https://status.yellowdog.software/incident/623162 Mon, 21 Jul 2025 13:42:00 -0000 https://status.yellowdog.software/incident/623162#8a25d4d83867b91d1f88d4112b8233d7fe76baabc255316b3df07960d8d553d7 We've resolved the issues with the datacenter and are working to bring back any affected clients. If you have any issues connecting, please reach out to our support department and they can assist further. https://status.yellowdog.software/incident/623162 Mon, 21 Jul 2025 08:16:00 -0000 https://status.yellowdog.software/incident/623162#6d83b559c3c8232b8a23b41df593a116a8346c663eb20c9d14f17a4c7033cdbf One of our main servers is having network issues. We're working with our datacenter to resolve the issue. We appreciate your patience. https://status.yellowdog.software/incident/511806 Wed, 12 Feb 2025 17:38:00 -0000 https://status.yellowdog.software/incident/511806#9a6279f22db51a058c5423c9b2f4399196e82ffd6ea9e74650f4cbbe576e987a Resolved: Web Client and Mac Access has been restored. https://status.yellowdog.software/incident/511806 Wed, 12 Feb 2025 16:39:00 -0000 https://status.yellowdog.software/incident/511806#5557bf1fe3225b5a63b22b9ada682f0c6c9017fd7f8c47dccbfd58b2b3323534 We are currently working to resolve an issue with the Remote Web Client and Mac Clients. https://status.yellowdog.software/incident/497095 Thu, 16 Jan 2025 22:01:00 -0000 https://status.yellowdog.software/incident/497095#7b9181d902b4beaa93f74e50ae3d6425900dc15ebf2508e1e9bf61833737b492 We've identified the issue and rolled out a solution. Normal connections should be available. We thank you for your patience. https://status.yellowdog.software/incident/497095 Thu, 16 Jan 2025 21:38:00 -0000 https://status.yellowdog.software/incident/497095#e5004eb1182aeb8522751af99b963c272ad41d062550e6452ba3fe7b28f19bc3 Currently the WebClient and Mac ability is unavailable. We're working with our data team to restore functionality. --Original Time was posted incorrectly. Downtime began at 04:38pm. https://status.yellowdog.software/incident/495190 Mon, 13 Jan 2025 15:26:00 -0000 https://status.yellowdog.software/incident/495190#7d90f21efd081dafcf0602f274c62a31ad3f973653671627a4f0e6f59497f8fb Our hosting provider experienced a localized network incident which impacted two of our dedicated servers. It is now resolved. https://status.yellowdog.software/incident/495190 Mon, 13 Jan 2025 15:02:00 -0000 https://status.yellowdog.software/incident/495190#89ed55decf4fa63d8f1cca586cdab5e305b7f7d0a9fdd6d2d4d1a2026c4a1342 Our hosted provider is currently experiencing an isolated incident with some of our servers. We are actively engaged and troubleshooting the issue. https://status.yellowdog.software/incident/464905 Wed, 20 Nov 2024 20:35:00 -0000 https://status.yellowdog.software/incident/464905#f0d007a0b16736fde7ec710282038cad4bc701043c4e6544f3a8522e569a62d4 We identified the root cause of the issue with our hosted provider and have restored service to any impacted clients. https://status.yellowdog.software/incident/464905 Wed, 20 Nov 2024 19:00:00 -0000 https://status.yellowdog.software/incident/464905#c828325e81e032911b3589ede66e174c231a4f9c366e392e1904c770eb601e3c Our hosted provider is currently experiencing an issue with one of our servers. We are actively engaged and troubleshooting the issue. https://status.yellowdog.software/incident/441042 Tue, 08 Oct 2024 08:00:00 -0000 https://status.yellowdog.software/incident/441042#6a9fe5a8f6194c8d4b7c2a973024be8fbb3b21f9551b47c1962fc7dd2a513a88 Maintenance completed https://status.yellowdog.software/incident/441042 Tue, 08 Oct 2024 07:00:00 -0000 https://status.yellowdog.software/incident/441042#b58e6c2f3d635d5354e0de8e3825c6f56ecf15c71130b5904d316f5907693a1a In order to continue providing reliable, resilient service from our Auth service, we will migrate the to a new environment with our cloud service provider on October 8th between 3 am and 4 am EDT. During the migration, the Auth service may be unavailable for a short period of time. This will only impact use of our mobile apps or API services. If you do not use our mobile apps or API services, this notification does not apply to you. https://status.yellowdog.software/incident/433480 Mon, 23 Sep 2024 13:31:00 -0000 https://status.yellowdog.software/incident/433480#c076aab72de2c8ce3b6e1eaee743d18af99cce0968ed2328607a57cadc3a4271 We've completed recovery the affected server and no data was lost in the changeover. Thank you for your patience. https://status.yellowdog.software/incident/433480 Mon, 23 Sep 2024 13:21:00 -0000 https://status.yellowdog.software/incident/433480#0edcc7cecf274e94de2208734b8ca4e754fcc514a52a48caec667a30a85e2db0 We have identified the issue and are working with our datacenter to resolve. We appreciate your patience. https://status.yellowdog.software/incident/433480 Mon, 23 Sep 2024 10:29:00 -0000 https://status.yellowdog.software/incident/433480#86d5b12316a0e377571f24d7196b9e2f5964dc1b31c4b6fcdc214ff9df07329f We're currently experiencing an outage with one of our servers. We are working to resolve the issue as soon as possible. https://status.yellowdog.software/incident/427492 Wed, 11 Sep 2024 12:33:00 -0000 https://status.yellowdog.software/incident/427492#54a4c1434afc911e2478e17260e740425aa7916749913e3daedadca2e230a0c1 Server has been brought back online. All is well. We appreciate your patience. https://status.yellowdog.software/incident/427492 Wed, 11 Sep 2024 07:31:00 -0000 https://status.yellowdog.software/incident/427492#d093bfe341e6d6262148fee011d46d53885b102b6d2d20ec27c68adb368fdcae We're currently experiencing an outage with one of our servers. We are working to resolve the issue as soon as possible. https://status.yellowdog.software/incident/427492 Wed, 11 Sep 2024 05:35:00 -0000 https://status.yellowdog.software/incident/427492#9d6f1626fb6cfeb8a571d8103f3c26ac2505c539c493589eca2dcb01d636a2c0 We've identified the issue and are working with our datacenter to resolve. We thank you for your patience. https://status.yellowdog.software/incident/406798 Wed, 31 Jul 2024 13:51:00 -0000 https://status.yellowdog.software/incident/406798#386e3d0f19867f461bcb9b9219a8aa8f2ebbeee7784b9ed018a6294c2b2cff69 Our hosted services are up and running. Thank you for your patience as our provider worked to recover their services. https://status.yellowdog.software/incident/406798 Wed, 31 Jul 2024 13:51:00 -0000 https://status.yellowdog.software/incident/406798#386e3d0f19867f461bcb9b9219a8aa8f2ebbeee7784b9ed018a6294c2b2cff69 Our hosted services are up and running. Thank you for your patience as our provider worked to recover their services. https://status.yellowdog.software/incident/406798 Wed, 31 Jul 2024 13:51:00 -0000 https://status.yellowdog.software/incident/406798#386e3d0f19867f461bcb9b9219a8aa8f2ebbeee7784b9ed018a6294c2b2cff69 Our hosted services are up and running. Thank you for your patience as our provider worked to recover their services. https://status.yellowdog.software/incident/406798 Wed, 31 Jul 2024 13:02:00 -0000 https://status.yellowdog.software/incident/406798#080e56e2629117ac58936217a1f4e2e64328cba868deff889d7d7363da193caa We are experiencing an outage of our database hosted server environment as of 9:02 AM EDT. This was confirmed with our provider as of 9:15 AM EDT. Additional updates will be released on this page (https://status.yellowdog.software) as they are available. https://status.yellowdog.software/incident/406798 Wed, 31 Jul 2024 13:02:00 -0000 https://status.yellowdog.software/incident/406798#080e56e2629117ac58936217a1f4e2e64328cba868deff889d7d7363da193caa We are experiencing an outage of our database hosted server environment as of 9:02 AM EDT. This was confirmed with our provider as of 9:15 AM EDT. Additional updates will be released on this page (https://status.yellowdog.software) as they are available. https://status.yellowdog.software/incident/406798 Wed, 31 Jul 2024 13:02:00 -0000 https://status.yellowdog.software/incident/406798#080e56e2629117ac58936217a1f4e2e64328cba868deff889d7d7363da193caa We are experiencing an outage of our database hosted server environment as of 9:02 AM EDT. This was confirmed with our provider as of 9:15 AM EDT. Additional updates will be released on this page (https://status.yellowdog.software) as they are available. https://status.yellowdog.software/incident/197319 Mon, 17 Apr 2023 20:03:00 -0000 https://status.yellowdog.software/incident/197319#31d18ce542a3144fe2547dc1d5949845a7bb225a61a542bb609541ca01f73172 All resources are functioning as required. https://status.yellowdog.software/incident/197316 Mon, 17 Apr 2023 19:39:00 -0000 https://status.yellowdog.software/incident/197316#293993715f97e55acf4ca9831075ba379cbbb8fdaeac236ed4765680a80d8a31 A small subset of customers may be having issues connecting to their service. Please contact our support staff support@yellowdogsoftware.com for assistance. https://status.yellowdog.software/incident/167761 Tue, 24 Jan 2023 17:07:00 -0000 https://status.yellowdog.software/incident/167761#55bbaf24ee71acfec3d3a3a348d3c16dfb35c74f333f34c43e99ff47cf23220d We have confirmed with our data center that services have been restored and no data was lost. https://status.yellowdog.software/incident/167761 Tue, 24 Jan 2023 17:07:00 -0000 https://status.yellowdog.software/incident/167761#55bbaf24ee71acfec3d3a3a348d3c16dfb35c74f333f34c43e99ff47cf23220d We have confirmed with our data center that services have been restored and no data was lost. https://status.yellowdog.software/incident/167761 Tue, 24 Jan 2023 17:07:00 -0000 https://status.yellowdog.software/incident/167761#55bbaf24ee71acfec3d3a3a348d3c16dfb35c74f333f34c43e99ff47cf23220d We have confirmed with our data center that services have been restored and no data was lost. https://status.yellowdog.software/incident/167761 Tue, 24 Jan 2023 16:30:00 -0000 https://status.yellowdog.software/incident/167761#29656500d55b272bb567e9535c60967d7ae954e06b8ece52b6ce6b22efe53ece We're aware that a subset of our client base is unable to access their services. We are working with our Data Center on resolving the issue. https://status.yellowdog.software/incident/167761 Tue, 24 Jan 2023 16:30:00 -0000 https://status.yellowdog.software/incident/167761#29656500d55b272bb567e9535c60967d7ae954e06b8ece52b6ce6b22efe53ece We're aware that a subset of our client base is unable to access their services. We are working with our Data Center on resolving the issue. https://status.yellowdog.software/incident/167761 Tue, 24 Jan 2023 16:30:00 -0000 https://status.yellowdog.software/incident/167761#29656500d55b272bb567e9535c60967d7ae954e06b8ece52b6ce6b22efe53ece We're aware that a subset of our client base is unable to access their services. We are working with our Data Center on resolving the issue. https://status.yellowdog.software/incident/136232 Tue, 15 Nov 2022 20:31:00 -0000 https://status.yellowdog.software/incident/136232#607f43df6dc5f8b09bf13a327c8c2f92c5a8c78b3323d19c64b235345db20963 As of 2:30pm EST, Our FTP Hosting Provider is reporting an outage. They are already aware and have their incident response team looking into it. As of 4:00pm EST, normal FTP services have been restored.