Incidents and maintenance reported on status page for Yellow Dog Software https://status.yellowdog.software/ https://d1lppblt9t2x15.cloudfront.net/logos/3b1c99d5e633cdb6b790e6a658181ec4.png https://status.yellowdog.software/ en https://status.yellowdog.software/incident/935186 Thu, 25 Jun 2026 15:17:00 -0000 https://status.yellowdog.software/incident/935186#9f4718f3163d6059c53a7f284bf45d211d5155da5b53f7b28ca647ed63cb4260 Incident Networking connectivity at the data center has been resolved. We appreciate your patience. https://status.yellowdog.software/incident/932818 Wed, 24 Jun 2026 00:51:00 -0000 https://status.yellowdog.software/incident/932818#23780377ee9915b532e01d4290fc46f10fd112c00d24c658b9ca311dc826bff7 Incident All services have been restored. https://status.yellowdog.software/incident/932818 Wed, 24 Jun 2026 00:28:00 -0000 https://status.yellowdog.software/incident/932818#4343cec8fc83a565dc4b677fccbd840904b8088d0230875f6cfb9b2d3cb4c8ad Incident Our Datacenter is having intermittent network issues at the moment and some clients may not be able to connect. We are working with our datacenter to resolve as quickly as possible. https://status.yellowdog.software/incident/763619 Sun, 10 May 2026 13:00:00 -0000 https://status.yellowdog.software/incident/763619#b22a99203f53156e0a8012cc723f2783553f34b7d46f01bced59ef84973990b5 Incident Databases have been restored to a production environment and are now accessible. https://status.yellowdog.software/incident/763619 Sun, 10 May 2026 09:35:00 -0000 https://status.yellowdog.software/incident/763619#c865fc78daa076a0a64ab52e2d3eaaf81610b59b1d735e18d8d02406977a8b31 Incident One of our multi-tenant servers is having hardware issues. We are working with our data center provider to resolve the issue as quickly as possible. We appreciate your patience. https://status.yellowdog.software/incident/878540 Fri, 24 Apr 2026 03:08:00 -0000 https://status.yellowdog.software/incident/878540#177c13db84d8306cc52052b31741b87756c85be5919de218b6232eade4cf983d Incident Network integrity has been restored at the data center. https://status.yellowdog.software/incident/878540 Fri, 24 Apr 2026 02:05:00 -0000 https://status.yellowdog.software/incident/878540#0475391132c9eb59cc1ee3dcfadbbe32d83f00a572e0c448904c92e76b0b7757 Incident We are currently experiencing intermittent networking issues at the data center. Database integrity is not affected but connection may be degraded. We will continue to monitor the situation. https://status.yellowdog.software/incident/878167 Thu, 23 Apr 2026 15:19:00 -0000 https://status.yellowdog.software/incident/878167#6bb7878150094558e1e4d5db413fe49077969911ebc564e7a9a948f25c9e70c6 Incident Network integrity has been restored at the data center. https://status.yellowdog.software/incident/878167 Thu, 23 Apr 2026 13:21:00 -0000 https://status.yellowdog.software/incident/878167#4d3e82573e956e283a3f0ed1e315d3bdf57c91aaeb2029f902b7952d676bd07d Incident We are currently experiencing intermittent networking issues at the data center. Database integrity is not affected but connection may be degraded. We will continue to monitor the situation. https://status.yellowdog.software/incident/813867 Thu, 29 Jan 2026 00:30:00 -0000 https://status.yellowdog.software/incident/813867#7134979fc51b33d7eec3dac0d5334e7009869daf2262c9bf359ec4915e7e9989 Incident All network issues with our hosting provider are resolved. All services are now restored to fully operational status. https://status.yellowdog.software/incident/813867 Wed, 28 Jan 2026 22:15:00 -0000 https://status.yellowdog.software/incident/813867#f95cdcb8e1540a540a9e992f9ea01adf5ff5eb97d35542acbb2e70c1d045c099 Incident Our service provider is currently experiencing a networking issue. Some services may be unreachable for brief periods of time. Our service provider is working to resolve this as quickly as possible. We will provide an additional update when more information is available or when this issue is resolved. https://status.yellowdog.software/incident/770338 Wed, 19 Nov 2025 17:35:00 -0000 https://status.yellowdog.software/incident/770338#2bd6475dc985c121cae061df09b341e0f03cd28eb361704b574c0af571363dea Incident We identified an issue with RAS and were able to resolve it. All services on RAS are up and functional. https://status.yellowdog.software/incident/770338 Wed, 19 Nov 2025 16:34:00 -0000 https://status.yellowdog.software/incident/770338#b2869ab8880c8799f0ff869405a207e1ef409a20d150dc7c441ce26812b4e91b Incident Our Remote Access Server (RAS) is currently experiencing an issue. Some clients are unable to connect. We are currently investigating this issue and will provide an update as soon as possible. https://status.yellowdog.software/incident/763619 Thu, 13 Nov 2025 10:06:00 -0000 https://status.yellowdog.software/incident/763619#55425ced9942415c58a7c0d7bb2aa8523dc59768946a0fc5a00417d2aef83732 Incident Both database servers are now fully restored and operational. https://status.yellowdog.software/incident/763619 Thu, 13 Nov 2025 09:13:00 -0000 https://status.yellowdog.software/incident/763619#0e1179d8283675f05525f1be89bb05b33f7096aaaa3d8331748df7b1e90e999c Incident One database server is fully restored and returned to operation. The second database server restore is still in progress. https://status.yellowdog.software/incident/763619 Thu, 13 Nov 2025 06:10:00 -0000 https://status.yellowdog.software/incident/763619#e7abe26258f6df29391e520a63825c8a6bb4da1ab7746240a2db30593e093bce Incident Two of our multi-tenant servers are having hardware issues. We are working with our data center provider to resolve the issue as quickly as possible. We appreciate your patience. https://status.yellowdog.software/incident/623162 Mon, 21 Jul 2025 13:42:00 -0000 https://status.yellowdog.software/incident/623162#8a25d4d83867b91d1f88d4112b8233d7fe76baabc255316b3df07960d8d553d7 Incident We've resolved the issues with the datacenter and are working to bring back any affected clients. If you have any issues connecting, please reach out to our support department and they can assist further. https://status.yellowdog.software/incident/623162 Mon, 21 Jul 2025 08:16:00 -0000 https://status.yellowdog.software/incident/623162#6d83b559c3c8232b8a23b41df593a116a8346c663eb20c9d14f17a4c7033cdbf Incident One of our main servers is having network issues. We're working with our datacenter to resolve the issue. We appreciate your patience. https://status.yellowdog.software/incident/511806 Wed, 12 Feb 2025 17:38:00 -0000 https://status.yellowdog.software/incident/511806#9a6279f22db51a058c5423c9b2f4399196e82ffd6ea9e74650f4cbbe576e987a Incident Resolved: Web Client and Mac Access has been restored. https://status.yellowdog.software/incident/511806 Wed, 12 Feb 2025 16:39:00 -0000 https://status.yellowdog.software/incident/511806#5557bf1fe3225b5a63b22b9ada682f0c6c9017fd7f8c47dccbfd58b2b3323534 Incident We are currently working to resolve an issue with the Remote Web Client and Mac Clients. https://status.yellowdog.software/incident/497095 Thu, 16 Jan 2025 22:01:00 -0000 https://status.yellowdog.software/incident/497095#7b9181d902b4beaa93f74e50ae3d6425900dc15ebf2508e1e9bf61833737b492 Incident We've identified the issue and rolled out a solution. Normal connections should be available. We thank you for your patience. https://status.yellowdog.software/incident/497095 Thu, 16 Jan 2025 21:38:00 -0000 https://status.yellowdog.software/incident/497095#e5004eb1182aeb8522751af99b963c272ad41d062550e6452ba3fe7b28f19bc3 Incident Currently the WebClient and Mac ability is unavailable. We're working with our data team to restore functionality. --Original Time was posted incorrectly. Downtime began at 04:38pm. https://status.yellowdog.software/incident/495190 Mon, 13 Jan 2025 15:26:00 -0000 https://status.yellowdog.software/incident/495190#7d90f21efd081dafcf0602f274c62a31ad3f973653671627a4f0e6f59497f8fb Incident Our hosting provider experienced a localized network incident which impacted two of our dedicated servers. It is now resolved. https://status.yellowdog.software/incident/495190 Mon, 13 Jan 2025 15:02:00 -0000 https://status.yellowdog.software/incident/495190#89ed55decf4fa63d8f1cca586cdab5e305b7f7d0a9fdd6d2d4d1a2026c4a1342 Incident Our hosted provider is currently experiencing an isolated incident with some of our servers. We are actively engaged and troubleshooting the issue. https://status.yellowdog.software/incident/464905 Wed, 20 Nov 2024 20:35:00 -0000 https://status.yellowdog.software/incident/464905#f0d007a0b16736fde7ec710282038cad4bc701043c4e6544f3a8522e569a62d4 Incident We identified the root cause of the issue with our hosted provider and have restored service to any impacted clients. https://status.yellowdog.software/incident/464905 Wed, 20 Nov 2024 19:00:00 -0000 https://status.yellowdog.software/incident/464905#c828325e81e032911b3589ede66e174c231a4f9c366e392e1904c770eb601e3c Incident Our hosted provider is currently experiencing an issue with one of our servers. We are actively engaged and troubleshooting the issue. https://status.yellowdog.software/maintenance/441042 Tue, 08 Oct 2024 07:00:00 -0000 https://status.yellowdog.software/incident/441042#b58e6c2f3d635d5354e0de8e3825c6f56ecf15c71130b5904d316f5907693a1a Maintenance In order to continue providing reliable, resilient service from our Auth service, we will migrate the to a new environment with our cloud service provider on October 8th between 3 am and 4 am EDT. During the migration, the Auth service may be unavailable for a short period of time. This will only impact use of our mobile apps or API services. If you do not use our mobile apps or API services, this notification does not apply to you. https://status.yellowdog.software/incident/433480 Mon, 23 Sep 2024 13:31:00 -0000 https://status.yellowdog.software/incident/433480#c076aab72de2c8ce3b6e1eaee743d18af99cce0968ed2328607a57cadc3a4271 Incident We've completed recovery the affected server and no data was lost in the changeover. Thank you for your patience. https://status.yellowdog.software/incident/433480 Mon, 23 Sep 2024 13:21:00 -0000 https://status.yellowdog.software/incident/433480#0edcc7cecf274e94de2208734b8ca4e754fcc514a52a48caec667a30a85e2db0 Incident We have identified the issue and are working with our datacenter to resolve. We appreciate your patience. https://status.yellowdog.software/incident/433480 Mon, 23 Sep 2024 10:29:00 -0000 https://status.yellowdog.software/incident/433480#86d5b12316a0e377571f24d7196b9e2f5964dc1b31c4b6fcdc214ff9df07329f Incident We're currently experiencing an outage with one of our servers. We are working to resolve the issue as soon as possible. https://status.yellowdog.software/incident/427492 Wed, 11 Sep 2024 12:33:00 -0000 https://status.yellowdog.software/incident/427492#54a4c1434afc911e2478e17260e740425aa7916749913e3daedadca2e230a0c1 Incident Server has been brought back online. All is well. We appreciate your patience. https://status.yellowdog.software/incident/427492 Wed, 11 Sep 2024 07:31:00 -0000 https://status.yellowdog.software/incident/427492#d093bfe341e6d6262148fee011d46d53885b102b6d2d20ec27c68adb368fdcae Incident We're currently experiencing an outage with one of our servers. We are working to resolve the issue as soon as possible. https://status.yellowdog.software/incident/427492 Wed, 11 Sep 2024 05:35:00 -0000 https://status.yellowdog.software/incident/427492#9d6f1626fb6cfeb8a571d8103f3c26ac2505c539c493589eca2dcb01d636a2c0 Incident We've identified the issue and are working with our datacenter to resolve. We thank you for your patience. https://status.yellowdog.software/incident/406798 Wed, 31 Jul 2024 13:51:00 -0000 https://status.yellowdog.software/incident/406798#386e3d0f19867f461bcb9b9219a8aa8f2ebbeee7784b9ed018a6294c2b2cff69 Incident Our hosted services are up and running. Thank you for your patience as our provider worked to recover their services. https://status.yellowdog.software/incident/406798 Wed, 31 Jul 2024 13:02:00 -0000 https://status.yellowdog.software/incident/406798#080e56e2629117ac58936217a1f4e2e64328cba868deff889d7d7363da193caa Incident We are experiencing an outage of our database hosted server environment as of 9:02 AM EDT. This was confirmed with our provider as of 9:15 AM EDT. Additional updates will be released on this page (https://status.yellowdog.software) as they are available. https://status.yellowdog.software/incident/197319 Mon, 17 Apr 2023 20:03:00 -0000 https://status.yellowdog.software/incident/197319#31d18ce542a3144fe2547dc1d5949845a7bb225a61a542bb609541ca01f73172 Incident All resources are functioning as required. https://status.yellowdog.software/incident/197316 Mon, 17 Apr 2023 19:39:00 -0000 https://status.yellowdog.software/incident/197316#293993715f97e55acf4ca9831075ba379cbbb8fdaeac236ed4765680a80d8a31 Incident A small subset of customers may be having issues connecting to their service. Please contact our support staff support@yellowdogsoftware.com for assistance. https://status.yellowdog.software/incident/167761 Tue, 24 Jan 2023 17:07:00 -0000 https://status.yellowdog.software/incident/167761#55bbaf24ee71acfec3d3a3a348d3c16dfb35c74f333f34c43e99ff47cf23220d Incident We have confirmed with our data center that services have been restored and no data was lost. https://status.yellowdog.software/incident/167761 Tue, 24 Jan 2023 16:30:00 -0000 https://status.yellowdog.software/incident/167761#29656500d55b272bb567e9535c60967d7ae954e06b8ece52b6ce6b22efe53ece Incident We're aware that a subset of our client base is unable to access their services. We are working with our Data Center on resolving the issue. https://status.yellowdog.software/incident/136232 Tue, 15 Nov 2022 20:31:00 -0000 https://status.yellowdog.software/incident/136232#607f43df6dc5f8b09bf13a327c8c2f92c5a8c78b3323d19c64b235345db20963 Incident As of 2:30pm EST, Our FTP Hosting Provider is reporting an outage. They are already aware and have their incident response team looking into it. As of 4:00pm EST, normal FTP services have been restored.